Where should I exchange money at Narita Airport?

Japan Post Bank and 7-Bank ATMs (located in the Arrivals hall) accept most international cards and offer better rates than the currency exchange counters. Use those for larger amounts; exchange counters are fine for small amounts.

Arrival Guide — Your First Steps at Narita

Q: What is Visit Japan Web?

Visit Japan Web is the Japanese government's official service for pre-registering immigration and customs declarations on your smartphone. Pre-registering significantly speeds up the process at the airport.

Here's everything you need to do from the moment you land to getting on your way to your destination.

Step-by-Step

① Immigration
Foreign visitors: join the staffed counters. Japanese nationals use the automated gates.
Busy periods (Golden Week, summer holidays, New Year) can mean 30–60 min waits.
Pre-register on Visit Japan Web to speed things up. It handles both immigration and customs.
② Baggage Claim
Find the carousel for your flight number and collect your bags. If bags don't arrive, go straight to the Baggage Service counter before leaving the hall.
③ Customs
Take the green lane (Nothing to Declare) if you have nothing to declare. If you pre-registered on Visit Japan Web, use the electronic customs terminal.
④ SIM / eSIM
You need a connection. Options in the Arrivals hall: IIJmio, Rakuten Mobile, SoftBank and others.
Best pick: Buy an eSIM before your flight (from your home country). Activate it as soon as you land — no counter, no queue.
⑤ Cash
Japan is still cash-heavy. Best rates:
- Japan Post Bank / 7-Bank ATMs in the Arrivals hall — accept Visa/Mastercard, good exchange rate
- Currency exchange counters — convenient but higher fees. OK for small amounts.
⑥ Choose Your Transport
Head to the train, bus or taxi that fits your budget and destination. See the Transport Guide for fares and comparisons.

Which Terminal Are You In?

Terminal	Main Airlines	Notes
Terminal 1	JAL, Delta, Air France, etc.	North & South Wings
Terminal 2	ANA, United, Lufthansa, etc.	Closest to the train station
Terminal 3	Jetstar, Spring Airlines, Peach, etc.	LCC only. Free shuttle bus from T2.

→ Terminal 3 (LCC) Guide

Luggage Storage & Delivery

Coin lockers — in all terminals, small to extra-large sizes
Staffed luggage storage — for same-day and multi-day storage
Delivery service — Yamato Transport (TA-Q-BIN) and Sagawa Express counters in Arrivals. Next-day delivery to your hotel.

→ Full Luggage Guide

FAQ

Can I buy a SIM card at Narita Airport?

Yes. IIJmio, Rakuten Mobile, SoftBank and others have counters in the Arrivals hall. Best option: buy an eSIM online before your flight — activate it the moment you land, no queue needed.

Where should I exchange money?

Japan Post Bank and 7-Bank ATMs in the Arrivals hall accept most international cards at better rates than exchange counters. Use ATMs for larger amounts; counters are fine for small sums.

What is Visit Japan Web?

Japan's official pre-registration service for immigration and customs. Register before your flight to speed up arrivals. Particularly useful for foreign visitors.

Transport options → Transport Guide
Late-night arrival → Late-Night Guide
Layover → Transit Guide